Privacy Policy of

We value your security and privacy as much as we value our own. To that end we will never sell, share or trade your personal information with any other entity without first getting your permission—unless required to do so by law—nor will we send you mailings on behalf of other organizations. This policy applies to all information that Heaven’s Family receives, both online and offline.

After each donation, you will receive correspondence from us related to your giving as well as special messages from us to you. You can easily opt-out of any mailing or correspondence from us at any time, though we think you will be blessed and encouraged by them. If you wish to opt-out but are unsure of how to do so, please contact us or call us at 1-855-333-2211.

We highly value and respect you and are eternally grateful for your partnership. We’re committed to your privacy and security.

If you ever have any questions or concerns, please do not hesitate to contact us at 1-855-333-2211.

Heaven’s Family is a 501(c)(3) charitable organization, and therefore must maintain complete discretion and control over the use of all contributions. Tax-deductible contributions to all Heaven’s Family appeals are solicited as preference gifts. Heaven’s Family is fully committed to honoring donors’ preferences with the understanding that, under unusual circumstances, such gifts may be used for other charitable purposes.

Donations can be revoked by contacting Heaven’s Family at [email protected] or calling 1-855-333-2211. All donations marked as monthly recurring gifts will be charged to donors' accounts on a monthly basis.

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense and 4w MarketPlace for Publishers

        Personal Data: Cookies and Usage Data

    • Analytics

      • Google Analytics and Google Ads conversion tracking

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form and Mailing list or newsletter

        Personal Data: email address and first name

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Comment system managed directly

        Personal Data: email address, first name, last name and website

    • Displaying content from external platforms

      • Gravatar

        Personal Data: email address and Usage Data

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • DigitalOcean

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Traffic optimization and distribution

      • CloudFlare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Ads Remarketing and Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

    • SPAM protection

      • Akismet

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Google+ +1 button and social widgets, PayPal button and widgets, Pinterest "Pin it" button and social widgets, LinkedIn button and social widgets, Reddit button and widgets, Twitter Tweet button and social widgets, StumbleUpon button and social widgets and Tumblr sharing button and social widgets

        Personal Data: Cookies and Usage Data

      • Buffer button and social widgets

        Personal Data: Usage Data

Further information about Personal Data

    • Salesforce for Nonprofits

      We use a CRM to securely collect and process information about donations and to communicate with donors.

    • ActiveCampaign, Inc.

      Managing contacts and sending emails

      Personal Data collected
      Email address
      First name

    • Thrive Leads

      Displaying email sign-up and popup areas for users to request a free resource or donate

      Personal Data collected
      Email Address
      First Name

      Service uses cookies to provide users with a customized experience on website

    • Live Chat by SalesIQ

      The Live Chat widget is a service that enables interaction with the live chat platform provided by Zoho, SalesIQ. We use this live chat feature on our donation pages to enable users to request assistance when making donations.

      Personal Data collected: Cookies, Usage Data, and, optionally, Name and Email Address if users choose to include this information for followup.

      Privacy Policy:

    • Processing donations

      The Personal Data collected are used to enable the User to make donations online, including payment and possible delivery.

      The Personal Data collected to complete the donation may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    • QuickBooks

      Accounting software to manage financial information

      Personal Data: email address and various types of Data as specified in the privacy policy of the service.

Contact information

    • Owner and Data Controller

      Heaven's Family - PO Box 12854, Pittsburgh, PA, 15241

      Owner contact email: [email protected]